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Return Policy


You may return any purchased items for any reason within 30 days of receipt for an exchange or a refund. If the received items do not work properly or meet your expectations, please feel free to contact us by email at 100% customer satisfaction is always guaranteed at


For all returns, an RMA (Return Merchandise Authorization) number is required. Please do not return any item directly to us without a valid RMA number. Sometimes it is difficult for us to find your order record if the RMA is not marked on your return, and this may result in delays of your exchange or refund.


Products can be returned for exchange if defective within the 18 month warranty period (in 30 months if extended warranty was purchased). We do not provide prepaid shipping labels for returns. PayPal covers return shipping if you paid with a registered PayPal account. Click here for more information.

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